Loan Mangement platform

the Comprehensive Loan Management Hub



Loan management solutions

Duration

September 2024 - January 2025

Region

Australia


Industry

Financial Technology (FinTech)


The Platform transitioned from a Salesforce-based website to a custom MERN stack platform to enhance user experience and operational efficiency. The platform provides tailored dashboards for customers, agents, and super admins, facilitating end-to-end loan application management. It allows customers to apply for loans, track their application status, and interact with agents seamlessly while empowering agents and admins with tools to manage applications efficiently.

Know about Loan Mangement Platform

Streamline loan mangement

The Core Requirement


The Platform goal was to provide cutting-edge solution for managing personal loans efficiently while ensuring data security and scalability.




The aim to optimize Stay finance

The ask

Rescue and stabilize their financial product


Rescued and stabilized a financial product by transitioning it from Salesforce to a custom platform with AWS optimization

🚀

Backend Automation & Scalability


Automated workflows, optimized performance, and integrated third-party APIs in a custom CRM and user dashboard

📈

The Challenge

01

02

Seamless User Migration


Transitioned from Salesforce without service disruptions.

03

Customization & Scalability


Built a flexible, scalable platform to meet diverse needs and growing demand.

04

Data Privacy & Security


Implemented robust protections for sensitive financial data.

Data Accuracy & Integration


Ensured precise data handling across customer and agent interactions.

Our Strategy & Approach

The Solution Proposed

Identifying the limitations of Salesforce, we built a custom CRM, streamlining workflows and eliminating third-party dependencies.

We conducted a full AWS audit, removed redundant services, and cut cloud costs by 90%.

Finally, we engineered a scalable loan management platform with a customer dashboard and admin portal, transforming operations into a seamless, high-efficiency system

Key features implemented

01

02

Agent & Customer Control


Create, deactivate, and modify agent and customer profiles.

03

Lending & Follow-Up Panels


Monitor applications, pending documents, and loan statuses.

04

Advanced Verification


Validate documents, update financial details, and approve loan amounts.

Application Management


View, assess, and track loan applications at every stage.

05

06

Loan Application Process


Simple three-step process for easy loan requests.

07

Digital Contract Signing


Approve and sign contracts online for faster approvals.

08

Bank Account Linking


Connect accounts securely for seamless transactions.

Secure Login & Dashboard


Personalized access with real-time application tracking.

09

10

Application Status Control


Change loan statuses (Submitted, Approved, Declined, etc.).

11

Contract Management


Mark areas for signatures and update compliance details.

12

User Access & Restrictions


Block users, manage opt-outs, and control account activity.

Bank Statement & Document Upload


Fetch, refresh, and manage customer documents.

Customer Dashboard Features

Common Admin Functionalities & Agent Controls

Admin Panel Features

The Impact We Created


#The Sublime Impact

with sublime

🚀 Transformed an Unstable System into a Scalable Fintech Solution, driving efficiency and growth

💰 Cut AWS Costs by 90%, optimizing infrastructure and eliminating redundancies.

⚙️ Streamlined Development Processes, reducing bottlenecks and inefficiencies

🔍 Understood the challenge, Eliminated legacy inefficiencies, and enabled seamless scalability and growth

Discover how you will benefit with Sublime, and experience the lasting impact we've made by driving transformation to Finance platform business

The final result

01

02

Operational Efficiency


Streamlined application processing through automated
workflows for agents and admins.

03

Improved Scalability


Built a robust system capable of handling growth in users
and applications seamlessly.

04

Data Security


Adopted encryption protocols and access controls to safeguard
sensitive information.

Enhanced User Experience


Redesigned customer dashboards with intuitive interfaces for better engagement

How are client feel

CHALLENGE RESOLVERS

#

Jason

Australia

Sublime delivered exactly what we needed -a custom CRM that simplified our processes & enhanced lead tracking.Their team was easy to work with, responsive, & always met deadlines

A virtual coffee?

let’s connect !

Get in touch to explore how we can help your business reach its full potential.

Elevating businesses to the Limelight !

Pages

Services

Contact us


210, Iscon Elegance, Prahlad Nagar, Nr. Shapath V, Sarkhej – Gandhinagar Hwy Ahmedabad, Gujarat 380015



©2025 - Sublime Data Systems Pvt Ltd

Your vision

how it became the rescue project for us !

#How We Went from Rescue to Reinvention

What began as a critical rescue turned into a full-scale transformation. With no handover, we took charge, stabilized the system, optimized infrastructure, and eliminated inefficiencies—paving the way for a smarter, more powerful platform

Lack of Documentation & Handover Issues No contact and no structured transition & from the previous team, causing inefficiencies.


AWS Cost Overruns  Poor cloud resource management leading to excessive costs.

Inefficient CRM & High Recurring Costs Salesforce had limited customization, complex integrations, and high expenses.


01

From Crisis to Control 🚨

With no handover and a mismanaged system, we identified critical gaps, restored stability, and streamlined operations

#

We Took Charge A mid Uncertainty

01

From Crisis to a Scalable Powerhouse 🚀

02

90% Cost Reduction & Scalable Growth ⚡

03

10K+ Customers Migrated from salesforce to custom CRM✊

04

60% Reduction in Manual Effort📈

Achievements We’ve Accomplished